Car Dealership Frequently Asked Questions

Car Dealership Frequently Asked Questions | The Smart Lots

Dealership FAQs

Q: Is there a way to buy a car completely online?
A: Yes! We offer the option to buy a car 100% online. Learn more here or give us a call today.
Q: What kind of certified pre-owned vehicles are sold here?
A: We have an extensive inventory of certified pre-owned vehicles including Kia, Ford, and Toyota. Browse here or come see us in person!
Q: Do you have any Ford Trucks in stock?
A: Yes we do! Check them out here or come see us in person.
Q: Do you accept trade-ins?
A: We do! Contact us to get started.
Q: Can I test drive a used car?
A: Yes you can! Visit us in person or give us a call to get one set up.
Q: I'm in the market for a new car but I'm not sure which vehicle is best for my lifestyle. Can you help?
A: Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
Q: If I sell my car here, do I have to buy one of your cars?
A: We'll still buy your car, even if you don't buy one of ours! For more information, you can contact our finance team.
Q: How often should I replace windshield wiper blades?
A: The quick answer is once or twice a year. However, different factors can affect your wiper blades, like strong winds, heavy rain, debris, and even sun exposure. If you think you need your wiper blades replaced, stop by our service center and we'll gladly replace them for you.
Q: What should I look for when test driving a car?
A: Our team recommends making a checklist that includes features that will be beneficial for you and your driving experience. Some features to keep in mind are comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.
Q: Do you have fuel efficient vehicles in stock?
A: Yes! Many vehicles are fuel efficient. You can browse our current inventory right online.
Q: Do you have 2023 vehicles in stock?
A: Yes we do, shop our inventory online today!
Q: Can you help me figure out a payment plan if I can't pay off the car all at once?
A: Absolutely! Our finance specialists will work with you to find the best financing or leasing option that will work with your financial needs. Contact us today to set up an appointment!
Q: Do you sell pre-owned luxury cars?
A: Yes, we have a selection of pre-owned luxury cars at our dealership! You can browse them online or stop by in person to test drive your favorite models.
Q: What is my trade-in worth? 
A: Use the Value Your Trade tool on our website to see what your vehicle may be worth today. Contact us to learn more!
Q: What safety features are included in a particular model?
A: Safety features can vary depending on the model, but many vehicles come equipped with standard features like airbags, anti-lock brakes, and backup cameras, and some offer advanced safety technologies like blind-spot monitoring and adaptive cruise control.
Q: What types of vehicles do you sell?
A: We sell new cars, trucks, SUVs, and vans from a variety of manufacturers.
Q: How long does it take to complete a vehicle purchase? 
A: The length of time it takes to complete a vehicle purchase can vary depending on several factors, including financing, vehicle availability, and paperwork processing.